Shipping Policy

Effective Date: January 1, 2026
Last Updated: July 10, 2026

Shipping Policy

Thank you for shopping with Azotic Beauty Resources.

We are committed to ensuring that your orders are processed carefully and delivered safely. This Shipping Policy explains how we process, dispatch, and deliver orders placed through https://azoticbeauty.com.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.


Order Processing

All orders are processed after successful payment confirmation and order verification.

  • Orders are processed during business days only.

  • Business Days: Monday – Saturday

  • Business Hours: 10:00 AM – 6:00 PM

Orders placed on Sundays or public holidays will be processed on the next working business day.

During peak sales, promotional events, or holidays, order processing may take slightly longer than usual.


Shipping Coverage

Azotic Beauty Resources currently delivers products across eligible serviceable locations.

Delivery availability depends on the service coverage of our logistics partners.

For remote or non-serviceable locations, additional delivery time may be required.


Estimated Delivery Time

The estimated delivery time is:

5–7 Business Days

Delivery timelines are estimates only and may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Natural disasters

  • Transportation delays

  • Other unforeseen circumstances beyond our control


Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation via your registered email address or mobile number (where applicable).

The confirmation may include:

  • Order Number

  • Tracking Number

  • Courier Partner Details

  • Shipment Status

Customers are encouraged to track their shipment using the provided tracking information.


Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment.

From time to time, Azotic Beauty Resources may offer free shipping promotions based on order value, promotional campaigns, or specific locations.


Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed because:

  • the customer is unavailable,

  • the address is incorrect,

  • the phone number is unreachable,

  • or the package is refused,

the shipment may be returned to us.

Additional shipping charges may apply if re-delivery is requested.


Customer Responsibilities

Customers are responsible for providing:

  • Correct full name

  • Accurate shipping address

  • Valid contact number

  • Correct postal code

  • Any necessary delivery instructions

Azotic Beauty Resources shall not be responsible for delivery delays or failed deliveries resulting from incorrect information provided by the customer.


Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Severe weather conditions

  • Courier network disruptions

  • Government regulations

  • Customs inspections (where applicable)

  • High seasonal order volumes

  • Public holidays

  • Force majeure events

We appreciate your patience in such situations.


Lost Shipments

If your tracking information indicates an unusual delay or your shipment appears lost, please contact our Customer Support Team.

We will coordinate with the courier partner to investigate the shipment and provide an update as soon as possible.


Damaged Shipments

If your package arrives visibly damaged:

  • Record a complete and uninterrupted unboxing video before opening the package.

  • Retain the original packaging materials.

  • Contact us immediately.

A complete unboxing video is mandatory for damage-related claims.

Please refer to our Return & Refund Policy for detailed information.


Incorrect Shipping Address

Customers may request an address change only before the order has been dispatched.

Once an order has been shipped, we may not be able to modify the shipping address.

Azotic Beauty Resources shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided during checkout.


Multiple Item Orders

If your order contains multiple products, they may be shipped together or separately depending on product availability, warehouse operations, and logistics requirements.

Customers will not incur additional shipping charges solely because an order is shipped in multiple packages, unless otherwise stated at checkout.


International Shipping

International shipping may be available for selected destinations.

Delivery timelines, shipping charges, customs duties, import taxes, and local regulations vary by country.

Customers are responsible for any applicable customs duties, import taxes, or governmental charges imposed by the destination country unless otherwise specified at the time of purchase.


Delivery Completion

An order will be considered successfully delivered when:

  • It has been delivered to the shipping address provided by the customer.

  • Delivery confirmation has been recorded by the courier partner.

Once delivery has been completed, the responsibility for the product transfers to the customer.


Shipping Restrictions

Certain products or delivery locations may be subject to shipping restrictions due to applicable laws, courier limitations, or safety regulations.

If we are unable to ship your order, our Customer Support Team will contact you with available options.


Policy Updates

Azotic Beauty Resources reserves the right to modify or update this Shipping Policy at any time without prior notice.

The latest version will always be available on our website and will include the updated effective date.


Contact Us

For any shipping-related questions or assistance, please contact:

Azotic Beauty Resources

Website: https://azoticbeauty.com

Email: support@azoticbeauty.com

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM

Corporate Headquarters
Rue du Marcadet
75018 Paris
France

India Office
1st Floor, Building No. D-65
Udyog Vihar, Phase 5
Gurugram, Haryana – 122016
India